I'm a new patient on a BCN HMO. I choose this office out of the blue. I am very happy, my concerns were heard and I feel like I received the proper care and specialist recommendation. The nurses and reception are kind, helpful, and knowledgeable. There are no appointments, so you can get same care, but you might have to wait a while if they are busy. As a first time patient, I got a physical, blood work, flu shot, RX, and specialist recommendation, along with all paperwork, done in about an hour. It is my opinion that the Dr. Bunneys run a very efficient and caring practice.